Our Action Plan

My Trusted Electrician will be helping to slow down the spread of COVID-19 by following current guidance for businesses provided by the government (GOV.UK).

The following conditions have been put in place to aid the NHS and their current lack of resources.

Our staff will be using distancing measures, the use of gloves, cleaning wipes, shoe protectors and the removal of shoes (where is safe to do so).  This is to prevent the spread of this virus between customers via direct contact and contamination.  

We understand that the majority of people will suffer through COVID-19 with very little or no symptoms. These safety measures will be put in place for all customers, regardless of their physical appearance and condition.

Employees of My Trusted Electrician have been instructed to social-distance out of working hours.

We would appreciate that follow the following terms and conditions are agreed during our appointment:

• No physical contact will be made between workers and customers.
• A minimum of at least 2m distancing should be kept between workers and customers.
• Although we do appreciate the offer of refreshments, we cannot accept anything from our customers at present.
• All electrical equipment installed or remedied by our staff will be wiped down on completion. Our wipes are biodegradable to help reduce our impact on the environment.
• All payments will be made using BACS, Card or Cheque. This is to reduce the spread COVID-19 on cash money.
• We understand that some customers may feel the need to cancel their appointments and we completely understand. We would appreciate it if you would give us as much notice as possible so that we can reuse your appointment slot.

Thank you for taking the time to read through this new amendment to our existing terms and conditions. We wish you all the best during this uncertain time.