Terms and Conditions

Please read


 

QUALITY STANDARDS All work is carried out in accordance with BS7671 (IET Wiring Regulations 17th Edition). The installation will comply with Part P of the Building Regulations (2015). Where required, on completion My Trusted Electrician* will issue the relevant certification and inform your local building control office of the nature and extent of the works carried out. 


GUARANTEE My Trusted Electrician* guarantees all work for a period of 12 months from completion, provided that the work is not altered or interfered with in any way (including third party repairs). Materials and components are subject to manufacturer's warranty. All installation work is covered by the NICEIC 6 year insurance-backed Warranty Scheme. 


DISRUPTION Power may be shut off as the work is carried out and a temporary supply fitted. Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls, we will fill these channels to a bonding coat only. The above may not apply to every project and your electrician will advise you on the day. 


DAMAGE My Trusted Electrician* will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that some slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, cracks to plaster near channeling, carpets not refitting tightly. We cannot be held responsible for repairs to such damage. 


PAYMENT My Trusted Electrician* will require the payment of a deposit prior to booking works into their schedule of works. Unless otherwise agreed, no other payment will be required until the works have been completed. Upon Satisfactory Completion of the work, the balance of the monies owed will become due. Larger projects may require interim payments, and this will be agreed in advance. My Trusted Electrician* accepts most methods of payment including BACS, PayPal, Stripe and Cheques. All materials including fittings, cables and other components remain the property of My Trusted Electrician* until full and final payment is made. 


WORKING PRACTICES 


1. Additional works (that is, those not specifically noted in this quotation) will be subject to charges at our normal rate of £25 +VAT per 30 minute intervals. 


2. All fittings remain the property of My Trusted Electrician* until full and final payment is received. 


3. All fittings and components provided as white plastic conforming to the relevant British standards (unless otherwise stated). 


4. Where making good is necessary, My Trusted Electrician* will make good to a bonding coat finish only. This will require a smooth coat once dry. 


5. My Trusted Electrician* will provide materials and labour unless otherwise stated. 


6. My Trusted Electrician* will have access to the property on the days agreed. The job duration quoted assumes vacant access and the absence of delays or disruptions by other trades. Any delays due to disruption or impeded access may result in additional charges. 


7. My Trusted Electrician* will not be responsible for waste removal. 


8. Occupants will need to ensure that the floor spaces of all rooms are clear. Any delays due to unclear spaces will result in additional charges. 


9. Certificates, where required, will be forwarded on receipt of full payment. 


10. Parking permits are to be provided where required; otherwise, parking costs will be added to the final invoice. 


Errors and omissions excepted. 

- - - - - 

In the event of a complaint:

• on the first instance contact luke@mytrustedelectrician.com

• if a complaint is not resolved within 28 days then contact the NICEIC governing body.

- - - - - 

Company Registration number: 07346693

Company VAT number: 215327924

Registered in England and Wales.

 Registered Office: Parker House, 44 Stafford Road, Wallington, Surrey, SM6 9AA

* Fulgora Electrical Limited trading as My Trusted Electrician